Frequently Asked Questions
What is Immaculate Diamond?
Immaculate Diamond is an independent diamond and gemstone grading laboratory providing professional certification and grading services for diamonds, gemstones, and fine jewelry.
What information does a grading report include?
Our reports typically include details such as the stone's weight, measurements, shape, color, clarity, cut (where applicable), proportions, polish, symmetry, fluorescence, and other identifying characteristics.
How can I verify my certificate?
You can verify your certificate by visiting our Verify Report page and entering your report number. If your certificate is valid, its details will be displayed in our database.
Is your grading independent?
Yes. Every item is examined independently by experienced gemologists using professional gemological equipment and established grading standards.
Does a grading report guarantee the value of my diamond?
No. A grading report describes the characteristics of a diamond or gemstone. It does not provide an appraisal or guarantee its market value.
Can I submit jewelry for certification?
Yes. We accept eligible diamonds, gemstones, and jewelry items for examination and certification. Please contact us for submission guidelines and requirements.
How long does the certification process take?
Turnaround time depends on the type of item and laboratory workload. Please contact us for the current estimated processing time.
Can a certificate be reissued if it is lost?
Yes. If your report exists in our records, you may request a replacement or duplicate certificate, subject to verification and applicable fees.
Can treated or lab-grown diamonds be certified?
Yes. Our laboratory identifies and clearly states whether a diamond is natural or laboratory-grown, and reports any detectable treatments when applicable.
Are your certificates accepted internationally?
Our reports are designed to provide accurate and transparent gemological information for buyers, sellers, and the jewelry industry. Acceptance may vary depending on the policies of individual businesses or organizations.
What should I do if I cannot find my report online?
Please ensure the report number has been entered correctly. If you still cannot locate your certificate, contact our support team and we will be happy to assist you.
How can I contact Immaculate Diamond?
You can reach us through the Contact Us page on our website or by using the contact details provided there.
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